Airport Taxi Huddersfield Privacy Policy

This Privacy Policy explains how Airport Taxi Huddersfield (“we,” “us,” or “our”) collects, uses, and protects the personal data of our customers who use our airport transfer and minibus services (the “Service”). We are committed to protecting your privacy in compliance with UK data protection laws, including the GDPR.

1. Contact and Company Details

Company Name: Airport Taxi Huddersfield
Website: https://airporttaxihuddersfield.co.uk
Data Protection Contact Details:
Email Address: info@airporttaxihuddersfield.co.uk
Phone Number: +44 7864863466

2. Data We Collect About You

We only collect data necessary to provide and manage our transportation services effectively.

Category of Data	Purpose & Examples
Identity Data	Name, passenger names.
Contact Data	Email address, telephone number, pickup address, drop-off address.
Transaction Data	Booking date, time, service type, fixed fare agreed, payment status (but not full payment card details, see Section 4).
Technical Data	IP address, browser type, usage details (if you use our website/booking tool).
Communication Data	Records of correspondence, booking confirmations, and feedback.

3. How We Collect Your Data

We use different methods to collect data from and about you:

Direct Interactions: You provide data directly when you fill in our online booking forms, use the instant fare calculator, call us to book a journey, or communicate with us via email or social media.
Automated Technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies. (See Section 6).
Third Parties: We may receive data about you from third-party booking platforms or payment processors (e.g., Stripe, PayPal), related only to the verification of your payment.

4. How We Use Your Personal Data

We process your data for the following essential purposes:

Purpose	Legal Basis for Processing (GDPR)
To Fulfill Your Booking	Contract: Necessary for the performance of the contract (the taxi service).
Payment Processing	Contract: Necessary to process the payment for the services booked.
Service Communication	Legitimate Interest: To send you essential updates, confirmations, and receipts related to your specific booking.
Improvement and Analytics	Legitimate Interest: To improve our website experience and analyze service usage (typically anonymized data).
Legal Compliance	Legal Obligation: Necessary to comply with legal or regulatory obligations (e.g., tax records).

5. Sharing Your Personal Data

We may share your personal data with the following parties for the purposes outlined in Section 4:

Our Drivers/Subcontractors: We must share your Name, Phone Number, Pick-up, and Drop-off Address with the assigned driver to complete your journey. This is essential for the performance of the contract.
Payment Processors: Such as Stripe or PayPal, to securely handle your transaction. We do not store your full credit card details.
IT Service Providers: For website hosting, email services, and data storage.
Legal/Regulatory Authorities: Where we are legally required to do so.

We require all third parties to respect the security of your personal data and treat it in accordance with the law.

6. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

Google Analytics
Functional Cookies for the booking calculator

You can set your browser to refuse all or some browser cookies, but please note that some parts of our website or booking calculator may then be inaccessible or not function properly.

7. Data Security and Retention

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Retention Period: We typically retain booking and transaction records for 5 years following the end of the tax year in which the service was provided.

8. Your Legal Rights (UK GDPR)

Under UK data protection law, you have rights including:

Right to Access: Request access to your personal data.
Right to Correction: Request correction of inaccurate or incomplete data.
Right to Erasure (Right to be Forgotten): Ask us to delete or remove your personal data where there is no good reason for us to continue processing it.
Right to Object: Object to the processing of your data where we are relying on a legitimate interest.

If you wish to exercise any of these rights, please contact us using the contact details provided in Section 1.

9. Changes to This Policy

We keep our Privacy Policy under regular review. Any changes we make to our Privacy Policy will be posted on this page with an updated effective date. We encourage you to check back periodically to review the latest version.